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Booking Terms and Privacy Policy

BOOKING TERMS

For online booking made on the web-page of Marvel Beach Hotel (www.hotelmarvel.com) , the owner of the booking and the hotel are deemed as accepting mutually the validity of articles stated below.
1. General Conditions on Booking:
On the menu of Online Booking, as many rooms as you choose are booked for you at the indicated price and total amount in Euro of your accommodation is charged to the credit card provided while making this reservation. Please be informed that all the rates for accommodation are stated and to be paid in Euro’s. Your reservation is under the guarantee of the hotel due to the information declared on the reservation confirmation e-mail to be sent to you after you made the reservation.
2. Payment Policy:
A credit card is required for all online reservations made via www.hotelmarvel.com. Total amount of your reservation in Euro will be charged directly from the provided credit card during online reservation process.
3. Cancellation and No-Show
We require cancellation notification 7 days prior to arrival, otherwise first night room rate will be charged as a cancellation fee. Kindly note that cancellation within 1 day prior to arrival or an early departure will be subject to a full accomodation balance charge. In case of cancellation or any amendments of your reservation, reservations department should be contacted.
For non-cancelled bookings, if not checked in to the hotel, the total cost of accommodation or pre paid amount is invoiced as a no-show. 24 hours after the check-in time (hotel check-in time is 14:00), the hotel has the right to cancel the bookings which are not checked in yet and also has the right to sell this room/ rooms to another guest, the right for reimbursement is not given to the owner of the booking.
If the hotel accepts the reimbursement of payment done by credit card, the procedure of reimbursement is carried out within the framework of the refund conditions of the banks. All transaction costs during reimbursements belong to the owner of the booking.
4. General Rules:
Official Check-in hour on check-in day is 14:00, Check-out hour on check-out day is 12:00 (noon time). Please note your request for an early check-in at the moment of your booking. If you would request to have a late check-out passed 12:00 please contact the Front Desk one day prior to your departure. This service will be provided latest until 18:00 upon the hotel’s availability and with an additional charge of %50 of the room price.
All rates are inclusive of % 8 VAT. Please be informed that credit card pre authorization or cash deposit in Euro’s or USD equivalent to a certain daily amount multiplied by the number of nights will be requested for your extras upon your check in.
Pets are not accepted on the hotel premises.
Your service requests submitted with your reservation are subject to hotel’s availability.
* Please be informed that credit card pre-authorization or cash deposit in Euro or USD equivalent will be requested for your extras upon check in. Amount is equal to a certain daily amount multiplied by the number of nights. .
* The Hotel and the owner of the booking can make a contract under different conditions by agreeing mutually and written. The new contract is valid for the conditions stated on the additional agreement. This Contract shall be subject to Turkish Law.
Our Online Booking Terms and Conditions contract is updated occasionally. The latest and the most valid one is available on www.hotelmarvel.com.

Privacy Policy Rules
Marvel Beach Hotel, respects your ability to make informed choices about the collection and uses of your personal information. This privacy policy tells you about our online collection and uses of information that identifies you personally so that you can make an informed choice about using this site. The terms of this policy apply to www.hotelmarvel.com and other affiliated and subsidiary sites which may from time to time be specified in this policy, unless different terms are specified in an online or other form or contract provided to you.

Information Collected From This Website
When you visit this website some information, such as the site that referred you to us, your IP address, and navigational and purchase information, may be collected automatically as part of the site’s operation. This information is used to generate user profiles on client nationality and geographic breakdown. The web site may be developed in order to ask you to provide information via online forms.
For example, we may ask for your name, place of birth, full name, telephone number, email address and postal address, or other information to register online. We may also ask you about your age, education, gender or other information and to participate in surveys or other online activities. Providing information on online forms is always voluntary, and you are free not to complete any online forms. If you choose not to, however, some products and services may not be available to you.

How do we use your information
The information collected online is stored indefinitely and is used for various purposes, including processing your transactions, customer service, product and service development and marketing analysis, facilitating your use of this website, and customising the service to your particular interests.

In addition, unless you opt-out of receiving promotional materials we may notify you of future special promotions, new products or services, or other information that may be of interest.

We also reserve the right to disclose your personal information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

About Cookies
Our website does create cookies of its own. A cookie is a small piece of information that a website can store on your web browser and later retrieve. Information that cookies can collect include the date and time of your visit, your registration information, your ip address, your purchase activity (the online booking system) and navigational activity.

Cookies offer you many conveniences. They allow the website to recognize information and determine what content is best suited to your needs. Most browsers allow you to decline cookies, but if you elect to do so, these pages may not display properly. You are free to delete cookies after your session, and your browser should contain instructions on how to do this.
We strongly recommend that you visit tour privacy policies and continue to visit them on a regular basis as privacy policies are liable to change.

Links to other websites
The sites to which we link, including but not limited to the sites of subsidiaries and third party content providers, may have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of linked sites and encourage you to become acquainted with them.

Children
We do not intend to collect personal information from anyone under the age of 18. If you are under 18, you should not make an online reservation enter information on this website and should ask a parent to do so for you.

Questions or Concerns
If at any time you believe that Marvel Beach Hotel has not followed the above policy, please let us know by sending an email to info@hotelmarvel.com We will make reasonable efforts to identify and correct any problem.

Changes to This Online Privacy Policy
We may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the requirements of our visitors, guests, marketing partners and service providers. Any changes made will be fully compliant with the relative legislation including the rules established by the Turkish Law.